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Informative Articles

Dropshipping - Can you use it on eBay in the UK as well as the USA?
If you are interested in selling on eBay, you might wonder where you can get items to sell. I'm talking about after you've exhausted the logical first places, such as items in your garage or loft or spare bedroom! One of the drawbacks for...

Is The eBay Fee Increase Actually Good For Business?
Much of my email from readers this month concerned the recent announcement from eBay that it will increase many seller fees on February 18, 2005. Since many business people use eBay's online store system as their primary ecommerce point of sale,...

Learn How to Sell on eBay Book published by eBay Selling Expert
Certified eBay educational specialist Doug Luthringer has released a self-published eBay selling book titled "This is the Way to Sell on eBay: Personal Lessons to Successful eBay Selling" this week on his website http://www.Thefastmall.com....

The 5 Mistakes that lose you money on eBay
I am often asked by subscribers to UK Auctionline web site to have a look at their eBay listings. This is usually because they are not doing as well selling their items as they had hoped. When I go and look at the listing I will often find that...

Unique Selling Proposition On Ebay
If you have dabbled at all in the world of Internet marketing, you may have heard the term "unique selling proposition" or USP. USP is a technique that Internet marketers use to set themselves apart from the competition. Internet marketing is highly...

 
How To Use Ebay's "Second Chance Offer" Feature.

When someone wins your auction, you might think that's the end of it. In fact, you can offer the item to anyone else who bid in the auction but didn't win.
Why Would I Do That?
There are three reasons you might want to do this:
1. Your top bidder never paid. Unfortunately for sellers, it is all too common for buyers to win an item and then decide they don't want it after all. Making a second chance offer lets you offer the item to a buyer with a better reputation.
2. You have another one. If you have another item just like the one you just sold then you might as well sell it to another bidder - after all, you know they're interested and what they're willing to pay.
3. A buyer emails you directly to ask. If they got 'sniped' at the last second, or just weren't around when the auction ended, then a buyer might email you to ask if you'll sell them one for however many dollars. You might as well make them an offer - it's a free sale.
So How Do You Make a Second Chance Offer?
Well, it's easy really. The easiest place to send a second chance offer from is the My eBay screen - simply go to the Selling page and click 'Make a Second Chance Offer'. eBay should also provide a link for you to make a second chance offer in the email you will receive after the sale of an item is completed, or you report a non-paying buyer.
What Happens Next?
The buyer can choose to either accept or reject your offer. If they decline, that's the end of it, and you pay nothing for making the offer. If they accept, then things work exactly the same way they would if they'd won the auction - you pay a final value fee, they pay you, and you can leave feedback for each other as normal.
Making a second chance offer on all your auctions can be a great way to make extra sales. You will probably find that about 50% of the buyers you make offers to will take them up, and you save the effort of relisting the item and paying another insertion fee.
The only disadvantage is the time that it might take you to send so many second chance offers, but the chances are it will be time well spent. If you find that it doesn't work for your particular kind of items, though, don't keep pushing it - just re-list the item and let people bid again. It might be that the buyers for your items just aren't the negotiating type - or perhaps they hope that the next one will sell for less.
By now, you're probably starting to make a success of your eBay business - I hope you've enjoyed it so far! But the chances are you still want a few more strategies to increase your profits. Well, in the next email, we'll take a look at what you can discover from taking a good look at your competitors' auctions.
About the Author
Kirsten Hawkins is an Ebay and internet auction enthusiast from Nashville, TN. Visit http://www.auctionseller411.com/ for more great tips on how to make the most from Ebay and other online auctions.