How many of you know that when you printing documents and
running those reams of paper through your printer, one of them
is going to get tangled up. If your print sessions are valuable
to you, then you should check this article out.
Below are 10 HP LaserJet printer problems with 10 HP LaserJet
printer solutions to help you with your printing nightmares.
1. Paper jams: (Don't you just love when your printer jams)
Among the most common problems with any make of printer are
paper jams.
A printer will jam for any number of reasons: It's dirty, the
wrong paper type is being used, or the rollers on the printer
that feed the paper through its pathway are worn down.
While cleaning the printer periodically and using the correct
paper type are easy fixes, roller replacement can be a difficult
job depending on the model of HP printer.
For some HP printers, the rollers are easily accessible, but
you'll need to completely tear down other models to remove the
rollers.
Regardless of the cause, when removing a paper jam, always pull
the paper in the direction of the paper path, because pulling it
backwards can severely damage the printer.
Certain HP printers are more susceptible to paper jams than
others.
In my experience, any printer that holds the paper vertically
and then pulls it down through the printer invariably ends up
having paper jam problems.
These models aren't designed for heavy use, but many
organizations make use of them on individual systems and should
be aware of this flaw.
In addition, some people have trouble with the newer HP 4000
series printers' paper pickup rollers--which is odd, because the
older 4000 and 5000 series HP printers are considered rock solid
and don't seem to have any trouble with their pickup rollers.
2. Some or all of the printing on the page is faded:
A faded print image is normally the result of one of three
conditions: The printer is getting low on toner, the print
density is set too low, or Economode printing is turned on.
For the last two settings, a printer self-test (typically a
separate button on the printer) will show what the current
settings are.
If Economode is on, and users are complaining about how light
the print is, turn it off and/or set the print density higher.
If the toner is low, simply removing the cartridge and shaking
it to redistribute the toner more evenly can temporarily resolve
the problem until you can replace the cartridge.
3. Ghosting:
Ghosting is a condition where the image prints properly, but a
much lighter copy of the image also prints elsewhere. This can
be due to a problem with the power outlet that is supplying
power to the printer.
Check the power outlet by plugging in a different printer to see
if the same results occur. Ghosting can also be caused when
consumable printer parts (such as the drum or imaging kit) are
near the end of their life.
All of the consumable parts in a printer are rated for a certain
number of pages. Once a printer gets near that magic number,
you'll need to replace those parts to eliminate ghosting.
4. Toner smears or does not stay on the paper
If words and images come off the paper when a hand is run across
them, there are a few possible problems.
First, the fuser assembly may be damaged or at the end of its
life. The solution is to replace the fuser assembly.
Repairing a fuser assembly is generally not recommended because
the fuser is considered a consumable printer part and not worth
the time or effort to fix.
Second, the toner cartridge may be defective and letting too
much toner out at one time.
In a black-and-white laser printer, the solution is to replace
the toner cartridge. In a color laser printer, only replace the
cartridge that is exhibiting the problem.
Third, some toner may have spilled in the printer. If so, you'll
need to clean it out.
5. Printer is displaying a 50.4 error message:
A 50.4 error message on some of the newer HP LaserJet printers
indicates a problem with the power supply.
If the printer is connected to a UPS, disconnect it, or
disconnect it from a power strip and plug it directly into a
wall outlet.
A laser printer should never be plugged into a UPS, because the
UPS can be damaged by the surges of power required by a printer
to keep the fuser assembly warm.
If that doesn't work, make sure that all of the components in
the printer are seated properly.
6. Can't find a driver for a particular operating system:
As new operating systems are released, new drivers will need to
be loaded for your existing printers. Not all printers have a
driver for every OS (operating system).
In these cases, it's best to consult the printer manual and find
out what printers the drivers will emulate. While not all of the
functionality of the printer will be available under this
emulation, at least basic printing will work.
For example, most HP printers will print with the HP LaserJet II
driver installed, although specific options, such as duplexing,
will not work.
7. Printer is not printing from the expected paper tray:
You can check in two places to correct this particular error.
First, look on the printing PC, and second, on the printer.
If the application is set to print to the wrong paper tray,
correct it within the application by clicking on Printer
Properties and finding the Tray Selection source.
On the printer, make sure that the paper sizes in the control
panel match what is actually in the paper trays.
8. Printer picks up all the paper from the manual feed tray
rather than one sheet:
The pad that is responsible for separating the paper has likely
worn out and needs to be replaced. You can order and install a
new pad without sending the printer out for repair.
It is also possible that the paper is wet due to humidity. Make
sure the paper is properly stored and that it is fanned before
putting it into the printer.
9. Printer is displaying a 79 error:
A 79 error can be the result of a problem with the network print
server that services the printer. When troubleshooting a 79
error, first open the Printer folder from the Start menu on the
Print server to make sure there are no jobs pending.
A 79 error can also indicate a failure of a printer add-on
component, such as an MIO (modular input/output) card or a RAM
(random access memory) module.
All add-ons should be removed and then added back to the printer
one by one to determine which module may be at fault.
10. Trouble printing onto envelopes:
Envelopes can cause many problems for laser printers. Choose
envelopes that are close to 20-lb paper in weight and thickness.
Also, make sure that the adhesive on the envelope is capable of
withstanding the heat that the fuser puts out to keep the
printing on the page. If you don't, the envelopes will come out
of the printer already sealed.
If envelopes are coming out of the printer wrinkled, they may be
too stiff for the paper path. Open the rear of the printer and
let them exit at that location instead.
HP printers are considered to be among the most reliable in the
industry. But just as any other piece of IT equipment, they're
vulnerable to failure. And it seems the newer printers can't
withstand the same amount of abuse that the older models could.
So if you work on newer-model HP printers in a paper-intensive
environment, expect more troubleshooting calls involving the
problems I've described.
No matter what the age of your HP printer, this guide to common
printing problems will help you diagnose and fix the problem
quickly.
As a result of this content of information, you are now geared
for the next problem you encounter. This time you will have an
answer, making you the best "Solution Provider" that you can
possibly be.
About the author:
In description of, Joseph Mercado is known as The Internet
Marketing Tyrant. He specializes in the consumable market
involving studies on inkjet cartridges.
Joseph is also a respected Marketing Innovator who seeks his own
innovative mind to construct proven ink formulas designed to
leave major impacts within this cartridge industry.
https://
www.inksecrets.com